Overview

CASA ALAMI values thoughtful production and careful preparation.

If there is an issue with your order, please contact us and we will do our best to find an appropriate solution.

 

Returns

Returns may be requested within 14 days after delivery.

Items must be unused, in their original condition and returned with original packaging.

 

Refunds

Once the returned item is received and inspected, the refund will be processed to the original payment method.

Shipping costs are non-refundable unless the return is related to a damaged or incorrect item.

 

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days after delivery with photos of the item and packaging.

After review, the item may be replaced or refunded depending on the situation.

 

Non-Returnable Items

Items showing signs of use, damage caused after delivery or products returned without original packaging may not be eligible for return or refund.

 

Contact

For return or refund questions, please visit the Contact page.